Shipping:

  • How long will it take to receive my order?
    • Within Australia, standard post will take between 4-8 business days and Express will take between 1-4 business days to arrive. For international orders, shipping rates and estimated delivery times vary depending on the destination. Please contact us at hello@avaly.au for more information.

Returns:

  • What is your returns policy?
    • We believe in a 30 day full refund as well as free return shipping of your wetsuit if you don't love it as much as we do! Please see the full terms & conditions at the bottom of our page.

International Shipping:

  • Do you ship internationally?
    • Yes, we ship to the US, Australia, NZ, and Canada. If you are not from one of these countries, please contact us at hello@avaly.au and we will be happy to assist you with your order.

Gift Vouchers:

  • Do you sell gift vouchers?
    • Absolutely! You can purchase a gift voucher under the "Gift Voucher" heading. If you were lucky enough to receive a gift voucher, you can add your gift voucher details to your order at the checkout page.

Sizing:

  • Where can I find information about sizing?
    • Please see our "SIZING" link for all your sizing details. We also recommend checking out our sizing chart to help you find the perfect fit.

Wholesale and Media/Marketing Enquiries:

  • Wholesale enquiry? 
    • We love working with new partners and would love to hear from you! Please send us an email at hello@avaly.au to discuss wholesale opportunities. 
  • Media or marketing enquiry? 
    • If you have a media or marketing enquiry, please don't hesitate to contact us at hello@avaly.au We are always open to new opportunities and collaborations.